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The Journals of Gerontology Series B: Psychological Sciences and Social Sciences Advance Access originally published online on February 27, 2009
The Journals of Gerontology Series B: Psychological Sciences and Social Sciences 2009 64B(3):324-327; doi:10.1093/geronb/gbp007
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© The Author 2009. Published by Oxford University Press on behalf of The Gerontological Society of America. All rights reserved. For permissions, please e-mail: journals.permissions@oxfordjournals.org.

Resident Complaints About the Nursing Home Food Service: Relationship to Cognitive Status

Sandra F. Simmons1,2, Patrick Cleeton1 and Tracy Porchak1

1 School of Medicine, Division of General Internal Medicine and Public Health, Vanderbilt University, Center for Quality Aging, Nashville, Tennessee
2 Geriatric Research, Education, and Clinical Center, VA Medical Center, Nashville, Tennessee

Address correspondence to Sandra F. Simmons, PhD, Vanderbilt University, Medical Center North, Center for Quality Aging, S-1121, Nashville, TN 37232-2400. Email: sandra.simmons{at}vanderbilt.edu


   Abstract

Most nursing home (NH) residents are not interviewed about their satisfaction with the food service due to cognitive impairment. The purpose of this study was to determine the proportion of NH residents able to complete a structured interview to assess food complaints when no cognitive status criteria were used to exclude residents from interview. Eighty-nine percent of 163 residents were able and willing to complete the interview, and 65% expressed complaints about the NH food service. Residents who expressed complaints ate less of their meals, had less cognitive impairment, and had more depressive symptoms than those who did not. This study shows that the majority of NH residents are able to reliably answer questions about their satisfaction with the food service, regardless of cognitive status, and the presence of complaints is related to poor meal intake and depressive symptoms.

Key Words: Cognitive status • Food service • Nutrition • Satisfaction

Received June 30, 2008; Accepted December 20, 2008


Decision Editor: Rosemary Blieszner, PhD


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